Explore how your property can present its services, handle requests and give staff a clear next step. Base is designed as a guest-experience and upsell layer alongside your PMS. Broader Pro/Premium operations and the supported package are agreed around your property’s needs.
Product preview. Demo data is fictional. Live access depends on readiness review and an agreed package.
Review the menu choices and confirm the customer's requirements before preparing the next proposal.
Illustrative enquiry and hospitality scene. Sample data shown.
Independent hotels Boutique properties Resorts Event venues in India
Choose the work your team needs. A demo is a scope conversation, not a commitment to replace your systems.
Configure your catalogue, prices and fulfilment. Give guests relevant choices, with what is included and what costs extra made clear.
Guest request → staff acceptance → preparation → completion. Payment remains a separate recorded step. Standalone service access does not create a room reservation.
For a venue enquiry, review spaces, packages, décor and menus; save selections for a Sales quote. Review room workflows, team coordination and owner oversight where they fit your property.
We will agree capabilities, onboarding and commercial terms before access is activated. No automatic PMS connection is implied.
A customer asks for a quote. A guest needs a service. An event plan changes. The difficult part is keeping the right people informed while the work moves on.
Keep the enquiry, the responsible person and the next conversation together.
Keep updated requirements with the plan and the people who need to act.
Make the next step clear without treating different statuses as the same thing.
Less searching through separate records. More attention for the customer.
See who needs a response, who is handling the enquiry and what should happen next. Keep the conversation connected to the customer's requirements.
Bring relevant rooms, meals, experiences and extras into the conversation when your property can provide them. Make what is included clear.
Give managers and staff the details needed to prepare and deliver the service, without making everyone work through the same screen.
Keep customer changes, outstanding work and the money position clear so your team knows where to act.
Explore the work that matters to your property, without starting with a catalogue of features you do not need.
Explore enquiries, reservations, room preparation and guest requests for an independent or boutique hotel.
Explore hotels
Work with rooms, functions, meals and services as connected parts of the customer's plan, while keeping each part's requirements clear.
Explore resorts
Connect the enquiry, venue, menu, proposal and team work. Keep different functions and later changes distinct.
Explore venuesExplore how enquiries, plans and team work connect through original illustrated examples.
Keep the source, customer requirements, handler and next follow-up in view.
Requirements, notes and the next follow-up stay together.
Original illustrative template with example details. This is an explanation of the workflow, not a screenshot of the current product.
Bring relevant spaces, accommodation, menu choices and extras into the proposal. Review the customer version before sharing it.
Space, date and timing
Review requirementsChoices and inclusions
Review requirementsRooms, nights and guests
Review requirementsKeep the customer version and earlier agreements distinguishable.
Original illustrative template with example details. This is an explanation of the workflow, not a screenshot of the current product.
Review the agreed requirements, assigned work and changes that need attention.
Requested, reviewed and published changes remain distinct.
Original illustrative template with example details. This is an explanation of the workflow, not a screenshot of the current product.
Configure the relevant spaces, offers and people. Review which settings are connected to the workflows you will use.
Rooms, venues and capacity
Menus, packages and services
Responsibilities and access
Review the supported scope together before activation.
Original illustrative template with example details. This is an explanation of the workflow, not a screenshot of the current product.
Start with a guest request. Review broader stay and event workflows when they are part of your agreed setup.
Keep the guest's stay details and relevant requests together.
Give the people preparing the room the information they need.
Keep requests and service updates with the right team.
Make outstanding work and follow-up visible before moving on.
Record what the customer needs and who takes it forward.
Bring the venue, menu and other agreed requirements together.
Review the plan and give each team its relevant instructions.
Keep earlier agreements distinct from requested and published changes.
The details stay connected. The screen stays relevant to the person’s job.
One connected service. Different responsibilities and access.
Understand the business, configure the property and review decisions within your authority.
Keep enquiries moving, prepare relevant offers and follow up with context.
See what changed, what needs attention and who takes it forward.
Find the job, the location, the instructions and the way to ask for help.
Review the information and choices relevant to their own stay or occasion.
For the person doing the job.
Original staff-work illustration.
Example details; not current product UI.
Share your property type and the work you want to make easier.
We will walk through the product with your priorities in mind and discuss what is available for your setup.
Discuss the trial or onboarding scope, commercial terms and configuration before activating your property.
Prices are per property per month. Capabilities, capacity, support, taxes and settlement terms require review before agreement. These prices do not activate billing or establish that a package is ready for your property.
₹2,499
Guest experience, service discovery and upsell workflows alongside your PMS.
₹4,999
Broader configurable operations, with the supported scope agreed for your property.
₹7,999
A scoped package, subject to a property-specific readiness and capability review.
Custom quote
Discuss your property’s requirements and agree the supported package.
For initial Galle and George Town pilot discussions. Both options are priced in USD per property per month; this does not imply an active local deployment.
USD 39
Light support; exact support arrangements agreed before access.
USD 59
Assisted onboarding and support scope to be agreed before access.
International Pro, Premium and Top pricing is not yet agreed. No converted local-currency price is quoted here.
Formal digital check-in is excluded from Base. Pro and Premium are eligible only where actually supported, after readiness review. Top requires an explicitly agreed scope and does not automatically enable it.
Base guest service can start from a trusted reservation confirmed by reception or the PMS, using a private, expiring service link. Pre-stay, in-stay and front-desk upsell opportunities do not require digital check-in. No automatic PMS integration is implied.
We will review the preferred supported communication medium. Email and WhatsApp delivery depend on the actual provider connection; Apple Messages for Business requires the applicable business and provider approvals; availability is under review. Promotional messages require explicit opt-in. A secure web personal link is the fallback. Channel costs and delivery scope remain to be agreed.
Requesting a walkthrough does not create a subscription or activate a trial.
ZenGuests connects guest discovery, service requests and team fulfilment. Base starts with a property-configured guest-service layer, standalone or alongside an existing PMS. Broader enquiry, stay and event workflows are reviewed by agreed scope.
No. Our focus also includes independent hotels, boutique properties and standalone venues. Tell us how your team works so we can review the relevant setup rather than impose a large-hotel structure.
It means offering something useful in addition to the original booking, such as a suitable room upgrade, meal or event extra. The important questions are whether the customer wants it, whether it is already included and whether your property can deliver it.
The experience is shaped around each person's role and access. We will demonstrate the Owner, Manager and staff workflows supported by the property setup under review.
That is the resort-with-venues use case. The demo can show how functions and accommodation are kept as distinct parts of the customer's plan. We will confirm the supported scope before onboarding.
No. Base can be discussed as a guest-service layer alongside your current PMS. This does not imply an automatic integration or live room-availability feed. We will review the supported context, data and connection requirements with you.
No. The focus is the work: enquiries, preparation, coordination and service delivery. AI is not required to be the front door to those workflows.
India monthly prices per property are Base ₹2,499, Pro ₹4,999, scoped Premium ₹7,999 and Top by custom quote. International Base pilot options are USD 39 low-touch or USD 59 assisted per property per month. Capabilities, support, taxes and settlement terms are reviewed before agreement.
Ask about a guided trial during your demo conversation. Access and scope are arranged separately; submitting a request does not activate an account.
Contact Suraj at suraj@zenguests.com to arrange the next conversation.
Tell us about your hotel, resort or venue. We will focus the conversation on your team, your services and the work you want to improve.
Request a walkthrough suraj@zenguests.com